Amazing Dental Privacy Policy

Last Updated: November 10, 2025

At Amazing Dental, we value your trust. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, protect, and, in certain circumstances, share your information when you visit our clinic in Playa del Carmen or use our digital services (website, contact forms, and social media).

By using our Services, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two main types of information: Personal Information and Usage Data.

1.1 Personal Information

This information is provided directly by you when you schedule an appointment, request a free quote, or contact us via WhatsApp or email. It includes, but is not limited to:

Contact Information: Full name, phone number (including country code), email address, and your location (country of residence).

Preliminary Medical Data: Basic information about your dental needs, the treatment you are interested in (e.g., implants, veneers), and the reason for your consultation.

Appointment Data: Preferred dates and times for your treatment.

1.2 Usage Data

We automatically collect information on how the Service is accessed and used. This includes:

Navigation Data: Internet Protocol (IP) address, browser type, pages visited, the time and date of your visit, and the time spent on those pages.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.

2. Use of Your Information

Amazing Dental uses the collected data for various purposes:

For Service Provision: To process your free personalized quote request and contact you to confirm your dental appointment.

For Communication: To send you appointment confirmations, reminders, and to respond to your inquiries.

For Marketing: To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about.

For Service Improvement: To monitor the use of our website and analyze trends to enhance user experience and our services.

3. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).

4. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

By accepting this Privacy Policy and submitting your information, you agree to that transfer. Amazing Dental will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

5. Disclosure of Data

We may disclose your Personal Information in the good faith belief that such action is necessary to:

Comply with a legal obligation.

Protect and defend the rights or property of Amazing Dental.

Prevent or investigate possible wrongdoing in connection with the Service.

Protect the personal safety of users of the Service or the public.

6. Data Security

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Information, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

7. Your Data Protection Rights

You have the right to access, update, or request deletion of the information we have on you. If you wish to exercise any of these rights, please contact us using the contact details provided at the end of this policy.

8. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please don't hesitate to contact us:

Email: [email protected]

WhatsApp: +52 1 984 113 5661